Privacy policy
General
As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this data protection declaration, we would like to explain to you in what way, for what purpose and on what legal basis we process your data.
Responsible for the data processing on this website and in our company is:
Value converter GmbH
Hofmattstrasse 6
4900 Langenthal
Contact us via the form on this website
General notes
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you always have to reckon with unauthorised third parties accessing your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognise the encryption by the lock icon in front of the internet address entered in your browser and by the fact that our internet address begins with https:// and not with http://.
How long do we store your data?
At some points in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
However, in the event of an objection or revocation, we may continue to process your data if at least one of the following conditions is met:
We have compelling legitimate grounds for continuing data processing that override your interests, rights and freedoms (only in the case of objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
Data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is to direct marketing).
We are required by law to retain your data.
In this case, we will delete your data as soon as the requirement(s) cease to apply.
Data transfer to the USA
On our website, we also use tools from companies that transfer your data to the USA and store it there and process it if necessary. This is particularly important for you because your data in the USA does not enjoy the same protection as within the EU, where the General Data Protection Regulation (GDPR) applies. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It is therefore possible that US authorities (e.g. intelligence services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Your rights
Objection to data processing
IF YOU READ IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR PROCESSING YOUR DATA AND THEREFORE RELY ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) DSGVO, YOU HAVE THE RIGHT UNDER ART. 21 DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THIS. THIS ALSO APPLIES TO PROFILING WHICH IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE THE REASONS FOR THE OBJECTION WHICH RESULT FROM YOUR PARTICULAR SITUATION. NO JUSTIFICATION IS REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS IS MET:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS.
- THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT ADVERTISING OR AGAINST PROFILING THAT IS CONNECTED WITH THIS.
Other rights
Revocation of your consent to data processing
Many data processing operations are based on your consent. You give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing certain cookies when you visit our website. You can revoke your consent at any time without giving reasons (Art. 7 (3) DSGVO). From the time of revocation, we may then no longer process your data. The only exception: we are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
Right to complain to the competent supervisory authority
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right of complaint exists alongside administrative or judicial remedies.
Right to data portability
Data that we process automatically on the basis of your consent or in fulfilment of a contract must be handed over to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another responsible party if this is technically possible.
Right to information, deletion and correction of data
According to Art. 15 of the GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data comes from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have the right to have it corrected (Art. 16 DSGVO), and under the conditions of Art. 17 DSGVO you may demand that we delete the data.
Right to restrict processing
In certain situations, you can demand that we restrict the processing of your data in accordance with Art. 18 DSGVO. The data may then - apart from storage - only be processed as follows:
- with your permission
- for the assertion, exercise or defence of legal claims
- to protect the rights of another natural or legal person
- on grounds of major public interest of the European Union or of a Member State
The right to restrict processing exists in the following situations:
- You have disputed the accuracy of your personal data stored by us and we need time to check this. Here, the right exists for the duration of the review.
- The processing of your personal data is unlawful or was unlawful in the past. Here you have the alternative right to delete the data.
- We no longer need your personal data, but you need it to exercise, defend or assert legal claims. Here you have the alternative right to have the data deleted.
- You have lodged an objection in accordance with Art. 21 (1) DSGVO and now your interests and ours must be weighed against each other. Here, the right exists as long as the result of the weighing has not yet been determined.
Analysis tools and advertising
We use the following tools to analyse the behaviour of our website visitors and show them advertisements.
Google Analytics
What is Google Analytics?
User behaviour analysis tool of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Has an order processing contract been concluded with Google Analytics?
Yes
Where can you find more information about Google Analytics privacy?
On what basis do we transfer your data to the USA?
Based on the European Commission's standard contractual clauses(https://privacy.google.com/businesses/compliance/)
How can you prevent data collection?
Among other things, with a browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=de
How do we process your data?
We are always interested in optimising our web offer for visitors to our website and placing advertising in the best possible way. Google Analytics, a tool that analyses the behaviour of users and thus provides us with the necessary data basis for adjustments, helps us to do this. The tool provides us with information about the origin of our visitors, their page views and the time they spend on the pages, as well as the operating system they use.
Standard processing
In order to collect the data, Google Analytics uses cookies, device fingerprinting or other technologies to recognise users. The data is transmitted to Google servers in the USA and, with the help of the IP address that is also collected, summarised in a profile that can be assigned to you or your device.
You can prevent Google from processing your data by installing a browser plugin provided by Google itself: https://tools.google.com/dlpage/gaoptout?hl=de.
IP anonymisation
We have activated the "IP anonymisation" function within Google Analytics. For you, this means that Google truncates your IP address (from the EU or EEA) before transmitting it to the USA. Only in exceptional cases does Google transmit the full IP address to servers in the USA and shorten it there.
Demographic characteristics
We use the "demographic characteristics" function of Google Analytics to be able to display suitable advertisements to visitors to our website within the Google advertising network. As a result, reports may be generated that contain statements about the age, gender and interests of our site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the collected data to specific individuals.
You can deactivate the function in the settings of your Google account.
How long do we store your data?
According to Google, data stored at user and event level that is linked to cookies, user identifiers (e.g. user IDs) or advertising IDs is deleted or anonymised after 26 months (cf. https://support. google.com/analytics/answer/7667196?hl=de).
On what legal basis do we process your data?
As website operators, we have a legitimate interest in analysing user behaviour for the purpose of optimising our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Analytics, only Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future.
Google Ads
What is Google Ads?
Online advertising programme of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Has an order processing contract been concluded with Google Ads?
Yes
Where can you find more information about Google Ads privacy?
On what basis do we transfer your data to the USA?
Google complies with the European Commission's standard contractual clauses(https://privacy.google.com/businesses/compliance/)
How do we process your data?
We use Google Ads. Google's advertising programme enables us to display advertisements in the Google search engine or on third-party websites when visitors to our website enter certain search terms on Google (keyword targeting). Furthermore, we can place targeted advertisements on the basis of the user data available at Google (e.g. location data and interests) (target group targeting). We evaluate the collected data quantitatively by analysing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in the placement and evaluation of advertisements. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google, only Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future.
Google Analytics Remarketing
What is Google Analytics Remarketing?
Tool for personalised advertising of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Has an order processing contract been concluded with Google Analytics Remarketing?
Yes
Where can you find more information about data protection with Google Analytics Remarketing?
https://www.google.de/intl/de/policies/privacy/ and https://policies.google.com/technologies/ads
On what basis do we transfer your data to the USA?
Google complies with the European Commission's standard contractual clauses(https://privacy.google.com/businesses/compliance/)
How can you prevent data processing?
By objecting to personalised advertising in your Google account or on this page: https://www.google.com/settings/ads/onweb/
How do we process your data?
We are always interested in placing our advertising optimally. The remarketing function of Google Analytics helps us to do this.
Standard processing
Remarketing means that we analyse your behaviour on our website in order to assign you to a specific advertising target group and subsequently show you suitable advertising messages when you visit other websites. In addition, we link the advertising target groups with Google's cross-device functions. This allows us to display interest-based, personalised advertising messages that have been tailored to you based on your usage and browsing behaviour on one device (e.g. your mobile phone) on another device (e.g. a tablet or PC).
Object to personalised advertising
You can adjust the advertising settings in your Google account. To do so, click on the following link and log in: https://adssettings.google.com/authenticated. Outside of your Google account, you can object to personalised advertising using the following link: https://www.google.com/settings/ads/onweb/ (the setting then only applies to the device and browser currently being used).
On what legal basis do we process your data?
As website operators, we have a legitimate interest in the effective marketing of our services and products. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Analytics Remarketing, only Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future.
Google Conversion Tracking
What is Google Conversion Tracking?
User behaviour analysis tool of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Has an order processing contract been concluded with Google Conversion Tracking?
Yes
Where can you find more information about Google Conversion Tracking privacy?
On what basis do we transfer your data to the USA?
Google complies with the European Commission's standard contractual clauses(https://privacy.google.com/businesses/compliance/)
How do we process your data?
We are always interested in optimising our website for users and placing advertising in the best possible way. For this purpose, we also use Google's conversion tracking. With its help, we can record whether and how often visitors have clicked on certain buttons on our website and which products were viewed and purchased particularly frequently (conversion statistics) . In the course of data collection and storage, we do not receive any information with which we can personally identify individual visitors. Google itself uses cookies or comparable recognition technologies for identification.
On what legal basis do we process your data?
As website operators, we have a legitimate interest in analysing user behaviour for the purpose of optimising our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Conversion Tracking, only Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping basket in an online shop. Still other cookies are used to analyse user behaviour or to optimise advertising measures. If we use third-party services on our website, e.g. to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they disappear by themselves. Permanent cookies, on the other hand, remain on your device if you do not delete them yourself. This can lead, for example, to your user behaviour being permanently analysed. You can use the settings in your browser to influence how it handles cookies:
- Do you want to be informed when cookies are set?
- Do you want to exclude cookies in general or for certain cases?
- Do you want cookies to be automatically deleted when you close the browser?
If you deactivate or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this within the framework of this data protection declaration. We also ask for your consent in this regard when you visit our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6 para. 1 lit. f) DSGVO. We use all other cookies on the basis of Art. 6 para. 1 lit. a) DSGVO, provided that you give us the corresponding consent. You can revoke this consent at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies are also stored exclusively on the basis of your consent.
Server log files
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymised by the provider after a short time so that we cannot assign the data to you personally. The data is automatically transmitted to our provider by your browser.
How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address (anonymised if necessary)
We do not combine this data with other data, but only use it for statistical evaluation and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymised overview of the accesses to our website. The data processing is therefore lawful in accordance with Art. 6 para. 1 lit. f) DSGVO.
Contact form
You can send us a message via the contact form on this website.
How do we process your data?
We store your message and the information from the form in order to be able to process your enquiry including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your request has been finalised.
- You request us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your enquiry is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process enquiries directed to us. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) DSGVO. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Request by e-mail, telephone or fax
You can send us a message by e-mail or fax or call us.
How do we process your data?
We store your message as well as the contact details you have given us or the telephone number you have given us in order to be able to process your enquiry including follow-up questions. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your request has been finalised.
- You request us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your enquiry is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process enquiries directed to us. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) DSGVO. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Newsletter and existing customer mailing
Service for sending newsletters and analysing recipient behaviour
Who processes your data?
Value converter GmbH
Newsletter dispatch
How do we process your data?
We use Rapidmail for our newsletter distribution. The service manages the data of the newsletter subscribers for us, sends our newsletter and analyses our newsletter campaigns.
If you would like to receive our newsletter, we need your e-mail address. We will also check by means of a confirmation email (double opt-in procedure) whether you are really the owner of this email address. We do not collect any further data or only on a voluntary basis. We use your data exclusively for sending the newsletter.
If we send a newsletter via Rapidmail and you open it, a file contained in the newsletter automatically connects to Rapidmail's servers. In this way, the service learns that the newsletter has been opened and registers all clicks on the links it contains. In addition, Rapidmail collects technical information such as the time of the retrieval, the IP address, browser type and operating system.
You can unsubscribe from the newsletter at any time.
How long do we store your data?
After you have unsubscribed, the data will be deleted from the newsletter distribution list. Under certain circumstances, we may blacklist your email address at the same time; this is necessary, for example, if we have received an objection to advertising from you. The storage is then based on Art. 6 para. 1 lit. f) DSGVO.
Furthermore, we reserve the right to delete the data at any time after the purpose for which it was collected has ceased to exist or at our own discretion.
On what legal basis do we process your data?
By entering your name in the subscriber list, you consent to data processing by Rapidmail. This is done lawfully on the basis of Art. 6 Para. 1 lit. a) DSGVO. You can revoke your consent by unsubscribing from the newsletter or by sending us an informal message. For us, this means that we may no longer send you newsletters from this point on.
Plugins and tools
YouTube (with enhanced privacy)
What is YouTube?
Video platform
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about privacy on YouTube?
How do we process your data?
You can watch YouTube videos on our website. Google, as the provider of YouTube, collects and stores certain information about you. However, since we use YouTube in extended data protection mode, this only happens when you start a video. In concrete terms, the following happens in this case:
- Google's servers are informed which of our pages were visited from your device. If you are logged into your YouTube account while surfing, Google can assign your surfing behaviour directly to your personal profile. If you do not want this to happen, you must log out of your YouTube account before you continue to surf the Internet.
- Google receives information about visitors to our website via cookies, device fingerprinting or similar recognition technologies. On this basis, the company then compiles video statistics, makes its app more attractive to users and prevents fraud attempts.
- If necessary, your data may also be processed beyond this. However, we are not aware of the details. We also have no influence on the processing.
Even if you do not launch a YouTube video on our website, Google will establish a connection to its DoubleClick network and possibly also to other partners. The extended data protection mode therefore does not mean that Google does not process any data from you at all when you visit our website.
On what legal basis do we process your data?
By integrating YouTube videos, we want to make our website and our services and offers more appealing. This is our legitimate interest as a company and therefore lawful according to Art. 6 para. 1 lit. f) DSGVO.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
Vimeo (without tracking)
What is Vimeo?
Video platform
Who processes your data?
Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA
Where can you find more information about privacy on Vimeo?
On what basis do we transfer your data to the USA?
Based on standard contractual clauses of the European Commission and legitimate business interests (cf. https://vimeo. com/privacy#international_data_transfers_and_certain_user_rights).
How do we process your data?
You can watch Vimeo videos on our website. As soon as you call up a page in which we have embedded a Vimeo video, this is communicated to the Vimeo servers. In the process, Vimeo also learns your IP address. However, as we have made appropriate settings in the Vimeo plugin, Vimeo will neither leave cookies on your device nor track your surfing behaviour.
On what legal basis do we process your data?
By integrating Vimeo videos, we want to make our website more appealing. This is our legitimate interest as a company and therefore lawful according to Art. 6 para. 1 lit. f) DSGVO.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
Google Web Fonts (local hosting)
We use fonts from the US company Google on our website. We have installed the fonts locally so that there is no connection to Google's servers when you visit our website.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Font Awesome (local hosting)
We use icons from the Font Awesome icon library on our website. The library is provided by Fonticons Inc. We have installed the icons locally, so there is no connection to the company's servers when you visit our website.
Further information on Font Awesome can be found at https://fontawesome.com/ and there specifically in the privacy policy: https://fontawesome.com/privacy.
Google Maps
What is Google Maps?
Map service of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about Google's privacy policy?
On what basis do we transfer your data to the USA?
Google complies with the European Commission's standard contractual clauses(https://privacy.google.com/businesses/compliance/)
How do we process your data?
We use Google Maps on our website. To enable you to use all the functions of the map service, Google stores your IP address on one of its servers in the USA.
On what legal basis do we process your data?
The maps from Google Maps ensure that the places indicated on our website are easier to find for visitors. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
eCommerce and payment providers
Customer and contract data
How do we process your data?
When we conclude a contract with you, we require certain personal data from you. We collect, process and use this data only insofar as it is necessary to establish our legal relationship, to shape its content or to change it. If you can only use our services via our website or if the services are billed via the website, we also collect usage data insofar as this is necessary to enable you to use our offer or to bill the service used.
How long do we store your data?
We store your data until our legal relationship ends, unless we are legally obliged to keep the data longer.
On what legal basis do we process your data?
We store your data in order to fulfil the contract with you or to carry out pre-contractual measures. The basis for data processing is therefore Art. 6 para. 1 lit. b) DSGVO.
Data transmission when using services and digital content
How do we process your data?
For the processing of the payment, we transmit your data to a payment service or the credit institution commissioned with the payment processing. We only pass on data that is absolutely necessary for the payment process. If we want to pass on data beyond this, we will obtain your consent.
On what legal basis do we process your data?
We share your data in order to fulfil the contract we have concluded with you. The basis of the data processing is therefore Art. 6 para. 1 lit. b) DSGVO. If you have consented to the transfer of your data, the data processing is based on Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time with effect for the future.
Payment services
To enable you to conveniently pay for your purchases on our website, we use the services of payment services, i.e. external companies that process the payments for us. You can see which ones these are in concrete terms from the list at the end of this section.
How do we process your data?
For the payment process, you must provide certain personal data, e.g. your name, your account details or credit card number. We pass this data on to the respective payment service. For the transaction itself, the respective contract and data protection provisions of the respective services apply.
On what legal basis do we process your data?
We share your data in order to fulfil the contract we have concluded with you. The basis for data processing is therefore Art. 6 para. 1 lit. b) DSGVO. In addition, we have a legitimate interest in processing purchases as quickly, conveniently and securely as possible. In this respect, the legal basis is also Art. 6 para. 1 lit. f) DSGVO. If you have consented to the transfer of your data, the data processing is based on Art. 6 para. 1 lit. a) DSGVO. You can revoke your consent at any time with effect for the future.
Audio and video conferencing
As a company, we are in contact with many people: Customers, business partners, service providers, etc. In addition to other means of communication, we also use so-called online conference tools for this exchange. Information relevant to data protection law on the provider(s) of the tools we use can be found at the end of this section. If you communicate with us via such a tool, not only we, but in particular the provider of the respective tool, process your personal data.
How do we process your data?
Online conference tools collect and store various personal data in order to enable participation in an online conference and its smooth execution. In addition to registration, conference and technical data, this also concerns certain communication content.
Registration data: Your e-mail address and/or telephone number and, if applicable, other data that you provide when registering for the conference.
Conference data: The start, end and duration of your participation in the conference, the number of participants and other metadata about the conference.
Technical data: IP address, MAC address, device ID, device type, operating system and version, client version, camera type, microphone or loudspeaker and the type of connection.
Communication content: Cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the service.
For details on data processing, please refer to the data protection statements of the respective conference tool provider.
How long do we store your data?
As your communication partner, we delete your data from our systems as soon as one of the following occurs:
The purpose of the data processing no longer applies.
You request us to delete the data.
You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
Cookies remain on your terminal device until you delete them.
The providers of conference tools also store your data for their own purposes. Please enquire directly with the providers what this means for the duration of the storage of your data.
On what legal basis do we process your data?
If we are already contractually connected or if you would like to conclude a contract with us, we use conference tools to fulfil the contract or to inform you about our services or products. In this respect, the data processing is based on Art. 6 para. 1 lit. b) DSGVO. Otherwise, the use of conference tools serves the purpose of simple and quick communication, without which we would not be able to run our business efficiently. We therefore also have a legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f) DSGVO. Another legal basis may be your consent. Relevant in this case is Art. 6 para. 1 lit. a) DSGVO. This basis ceases to apply in the future if you revoke your consent.
Which online conference tools do we use?
Zoom
What is Zoom?
Communication platform for video meetings, voice communication, webinars as well as chats via desktop computers, telephones, mobile devices and conference room systems.
Who processes your data?
Zoom Communications Inc, 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA
Has an order processing contract been concluded with Zoom?
Yes
Where can you find more information about data protection at Zoom?
On what basis do we transfer your data to the USA?
Zoom Communications Inc. adheres to the standard contractual clauses of the European Commission (cf. https://zoom. us/de-de/privacy.html#_Toc44414846).
This DSGVO-compliant data protection declaration was created using the intelligent data protection generator of thePRIVE data protection software created.